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  London,  United Kingdom    Website
Fjord is a service design consultancy. We create useful, effective, and desirable digital services that people love. We work with companies to design breakthrough experiences that make complex systems simple and elegant. Founded in 2001, Fjord employs a diverse group of over 180 design experts in eight global creative hubs including Berlin, Helsinki, London, Madrid, New York, Paris, San Francisco, and Stockholm. Clients include BBC, Citibank, ESPN, Flickr, Foursquare, MSN, Nokia, Qualcomm, Telefonica, among others.
Latest From @fjord
Fjord's work with @garanti on the @iGaranti app wins silver for best mobile app at The Smarties! cc @accenture http://t.co/yuERbnWh8G
4 days ago
@JamesSLock James - thanks for letting us know about this. We will address!
6 days ago
RT @hartmanglen: Loyalty is the chip and quality of the experience is the ante. #digitalchat
6 days ago
RT @acquitygroup: A4: Mobile payments with simple enrollment, ease of use, high security will improve customer loyalty tenfold #digitalchat
6 days ago
@sssaudagar @hartmanglen FB push dozens of updates daily & test on audiences. Iterative design & testing to continually improve #digitalchat
6 days ago
Seamless CX across all channels. Know your online customer in-store & vice versa. Know & flex to their context. Act as 1 brand. #digitalchat
6 days ago
Design for love #livingservices RT @mollyspatara Brands need to anticipate customer prefs to keep them happy & then hooked #digitalchat
6 days ago
And positive, cohesive CX across all touchpoints! RT @acquitygroup Cust is fast to bounce, highlighting importance of mobile CX #digitalchat
6 days ago
@drmglistens Service design preps brands to foresee & handle issues. Blueprint the experience & business requirements #digitalchat
6 days ago
Brands should engage w/customers to co-create experiences. Mobile enables connection & convos when & where it matters to them. #digitalchat
6 days ago
#elegantsimplicty RT @hartmanglen: Customers today are looking for a relevant, useful experience, where simplicity plays a role #digitalchat
6 days ago
Great design puts the customer at the center & know context & needs. #Mobile is key to knowing & delivering this. @hartmanglen #digitalchat
6 days ago
Strive to be much more than a solution - @miksuv shares his thoughts on @jacobdegeer of @iZettle's talk at #slush14 http://t.co/6tqjZVFHUO
6 days ago
Digitally enhanced physical CX is going big …in 2015! says @kaimaani #slush14 #CX #design http://t.co/XVnfhZcrFK
6 days ago
Don't limit yourself, think big, and enjoy the journey. Andrei Savolainen sums up @mikkelsvane's talk at #slush14 http://t.co/UctsoteIhL
6 days ago
How #design saved a company - @miksuv of #FjordHelsinki reflects on @dkjellen’s presentation at #slush14 http://t.co/POQ5agmbcq
6 days ago
The device itself is not the most interesting thing about @JollaHQ says @lisagri, live from #Slush14 http://t.co/sDJt4bhYoC #design
6 days ago
Music entertainment re-designed - #FjordHelsinki's @kaimaani explores start-ups pushing boundaries at #slush14 http://t.co/4pkvfYBTCf
RT @accenturesocial Has design disrupted #mobile or other way around? Join #digitalchat w @Hartmanglen 11/19 noon ET. http://t.co/5yXkrQy4CW
Designing for children - Andrei Savolainen shares his thoughts on Willow Mellbrat of @tocaboca's talk at #slush14 http://t.co/riA29LOq64

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