![]() Complete Wordpress Handbook for your Small Business:WordPress is one of the most popular blogging and content management systems (CMS) around. This 8 Step handbook will take you through why WordPress is a good choice for your business, and tell you exactly how to install, configure, and manage it effectively.
Wordpress Overiew
Reasons to Install for your business site
Using Wordpress and this handbook we will walk you through the complete process of starting your companies site and customizing the details from start to finish.
Some of the reasons so many small business owners are moving their sites over to wordpress include:
Most people don’t want to spend evenings working on their website, or are tired of paying their web designer a monthly fee. Wordpress is created so that people with no programming skills can make text and image changes easily, and its extensive plugin system allows you to create a very powerful website without the need to hire a web developer.
As an Open Source application Wordpress will always be free to use for your companies site. This, in combination with removing your web developer fees can result in large savings over time for you and your business.
Enaging your customer is now a core part of business today. Wordpress allows for customer participation through a built in commenting system, in addition to having plugins and integrations for every social media platform around including Facebook, Twitter and Youtube.
There are literally thousands of plugins, themes, tutorials and related articles describing the ways to optimize Wordpress to suit your companies need. It has a large community to help solve issues and is growing larger all the time as seen in this google trends chart.
Are you still deciding between using a hosted wordpress.com or typepad/blogger/blogspot service?
Benefits over other hosted Web Platforms:
There are many arguments on the web over the benefits of hosted vs non hosted platforms (ie: Wordpress.com/Typepad/Blogger vs Wordpress.org). The bottom line is moving forward you will want to own your brand (Why would you want your companies site to have .blogger or .wordpress or any another domain in your company address?), and you will need the the flexibility and customizizations that your hosted blogging platform just can't provide. Here are a few ways businesses are using Wordpress in the Wild:
More examples can be found in the Wordpress Businesss Showcase
Resources
The main development site, get documentation, download plugins, etc.
-Smashing Magazine: Wordpress Developers Toolbox:
Handbook section covering themes.
Handbook section covering the top 10 Wordpress plugins to install for your companies site.
We will now move on to the process of actually installing and setting up your Wordpress site. Choosing a host and one click installations are covered in Step 1 of this handbook.
Getting Started with Wordpress
Step 1: Pick Hosting
Hosting and installation go hand in hand with your Wordpress business site. There is usually no need to do a manual install of your site as many hosting providers will provide one click installations for you.
I have had good luck with Hostmonster, for many small business sites, they offer affordable rates ($7.00/mo) and provide a free domain and a decent amount of bandwidth with your registration.
To Install WordPress after signing up: 2. Log into your control panel
This will populate the default files and databases for a brand new installation of WordPress on any domain attached to your account which you specify.
Note: Write down your database information, username, and password for future reference.
Are you interested in setting up a custom email addreses for your company ie: This e-mail address is being protected from spambots. You need JavaScript enabled to view it ? We will review that in the Modification section of the handbook
We will now move onto the step number 2: Setting up your domain name.
Step 2: Update Domain
Domain Pointing:
If you already have a domain name registered you need to point your domain to your new name servers (DNS) on your hosting environment.
If you need a domain in addition to the one provided by your hosting provider. Godaddy usually has some coupon codes for affordable $6.99 domains.
Instructions to change your DNS using Godaddy as an example:
1. Create Godaddy account or other domain registrar. 2. Log in to your account. 2. Click on "My Domains" 3. Select the name servers or DNS servers 4. Type in the new domain servers. 5. If you are using Hostmonster your DNS servers will need to be updated to NS1.HOSTMONSTER.COM & NS2.HOSTMONSTER.COM
After you have submitted the updates your domain name will now be pointed to your new web host. It takes between 2-48 hours for the site to propagate across all of the web's servers. Once propagated you will be able to see your default site on your domain.
We are now ready to move onto Step 3: Site Administration.
Step 3: Admin
Once your domain and hosting is setup you can now login to your Wordpress backend. This is where you will make all of your posts and manage your site from.
1.In your browser go to http://www.yourdomain.com/wp-admin. 2.Enter your WordPress Dashboard Login username and passsword that you just set up in Step 1 during the Fantastico Wordpress installation. 3. You should now be redirected to your admin dashboard. 4. You can now take a short tour of the dashboard settings.
The admin panel contains the following options:
-Top of the page: -Posts: -Media: -Links: WordPress allows you to store a set of external links. These links can be put into categories, your sidebar, imported, and exported to your site. Additional Info -Pages: Pages are used for content such as "About" "Contact Us" etc. They live outside of the normal date ordering system, and are used to present information about your company that is not in blog format. Additional Information. -Comments: The area where you can modify or delete the comments left on your posts. -Appearance: Where you pick your default theme, control your site widgets and edit your style.css and other template files. -Plugins: Your site plugin manager, where you can activate and control settings for each. -Users: This area allows you to add, change, or delete, your site's users. In addition, you can search for users and control their administration privileges. Additional Information. -Tools: The Tools SubPanel allows you to use Google Gears to make WordPress faster. This is also where you control the options for select plugin modifications. -Settings: The area where you configure some basic settings for your busines site, such as the title, tagline, time zone, and admin email address.
That's it, Simple right? You are now logged into the backend and familiarized yourself with your new companies website. We will now move onto step 4: Finding and installing a custom Wordpress theme to fit your business needs.
Wordpress Themes
Step 4: Pick a Theme
In this step you will choose the overall look of your website and blog. There are many free WordPress themes, all of the which can be customized with different logos, colors, and fonts to match your companies branding.
I recommended selecting one that has the general structure you are looking for (IE: 1 column, vs 3 column) as well as a navigation and menu structure that fit your needs. All of the rest of the visual elements can be easily modified later on and is something we cover in the modification section of the handbook
Here are a few options and inspirations to help you choose your theme:
Theme Galleries:
The main Wordpress.org Theme Directory viewer. One of the largest Wordpress Theme galleries out there. Generally a good but smaller selection of themes found here.
-Smashing Magazine: 100 Amazing Wordpress Themes -SixRevisions: 50 Beautiful Wordpress Themes
Free Themes:
-Smashing Magazine: 100 Amazing Wordpress Themes -Hongkiet: 41 Great looking Wordpress Themes -45 Free Grid Wordpress Themes -WPCrowd: 100 Best Free Wordpress Themes
Premium Themes:
Premium themes have become a big industry in the Wordpress world, and in my opinion they are well worth the little money that they charge (Generally between $10-$80). You usually get advanced navigation, javascript effects and quality graphics with these themes.
Picking a premium theme also generally results in fewer modifications that you need to do yourself in order for your business site to look professional, saving you time in long run.
My favorite of the premium theme sites is ThemeForest. This is because they are a marketplace for other designers, offering a large selection of designs and customer reviews are available on almost all of their themes.
Recommended Business Themes:
We have gone ahead and looked through the available themes and think these could work well in a small business setting. Click on the specific images to be taken to live preview and to download the Wordpress files.
Step 5: Installation
Since you have obtained a new theme to use as the basis your companies site, use the following steps to upload and activate the theme on your live site:
1. Download the theme that you like the best from one of our recommendations. Save the folder to your Desktop. 5. If you have an FTP account setup continue onto the next step. If you need to setup an FTP account for your site follow these instructions. 6. Enter your FTP information into the Filezilla account: Host = ftp.yourdomain.com >> ServerType = FTP. >> Logon Type: Normal >> Username and Password: = Enter FTP account information from step 5 >> Connect. 12. Refresh your website url to see the new theme in action.
Structure
Theme Templates
Here are the standard templates:
Congratulations! You have the start of your new business site up and running, we will now move onto Step 6: Reviewing the best Wordpress plugins to install for your business.
Wordpress Plugins
Step 6: Add plugins
Wordpress keeps their own directory of plugins from where you can check user reviews and read instructions.
Here are some of my Top 10 Wordpress plugins that I think small business owners should have installed on all their sites.
Top 10 Plugins
Top 10 Small Business Wordpress Plugins:
This plugin can be set to automatically email you a backup of your Wordpress database on a daily or weekly basis. Its one less thing to remember and a general time and sanity saver in case something goes wrong on your site. This plugin allows you to adjust your page titles, control your URL structure and just about everything else you can think of to help optimize your site for the search engines. Automatically create a XML Google compliant sitemap with this plugin, updates itself after every post or page you create. A sleek gallery plugin that allows you to feature your businesses images across your site. Includes automatic enlargement affects. Defeat spam in its tracks. A time saver in that it saves you from administrating all of the worthless comments that will make it onto your site. This plugin will speed up your site for your end users by caching your dynamic Wordpress content.Allows you to easily install the proper tracking code for Google's free analytics program. Track who visits your site, where they are from and how long they stay. A must have for any business wanting to improve conversion rates and customer experience. This plugin will determine which of your content is the most popular. This can then be displayed on your site to drive traffic to those articles with the most impact for your business. This plugin allows you to install an easy to use contact form on your site. This plugin allows a user to automatically upgrade the wordpress installation to the latest one provided by wordpress.org using the 5 steps provided in the wordpress upgrade instructions. Overall a big time saver and greatly reduces vulnerabilities.
We will now review how to optimize your site for search engines in Step 7 of the handbook.
Wordpress SEO
Step 7: Optimize SEO
Specifically we will cover:
![]() URL's
Permalinks The first thing to change in your Wordpress backend is the permalink structure. this is so the most descriptive and keyword friendly part of your URL (the post title) can be shown and indexed. You can change these settings under Settings -> Permalinks.
The default permalink is
To do this copy and paste
www vs non-www
This currently is set in Wordpress based on the domain you've entered as your "Blog URL" in Settings → General.
Titles
Good titles evoke an emotional response for your readers, Google shows the first 60 to 70 characters in the search results, so make sure your important keywords happen early in the page title for the users benefit. I would recommended installing the All in One SEO pack plugin, this will allow you to control your page titles for all of your posts.
If you are looking for some inspirational copy writing for your titles, I would recommend:
Usability Expert Jacob Nielsen: Reviewing the BBC's headlines which he calls the Worlds Best.
A few of his heading suggestions include being:
Here are a few additional headline resources to inspire you:
The Blog Herald: Utilizing Ad headlines as inspiration for your titles Sitepoint: 8 Examples of profitable headlines Copybloggers: Why some people always write great headlines
Images
One way to drive a little extra traffic to your site and help those viewing your site your site in a screen-reader is writing good alt tags for your images and making sure you give them an accurate and descriptive name.
Links
-SEO Book: Value of #1 Ranking Analyzes the breakdown of search engine rankings in terms of value to businesses. -SEO Books, Bloggers guide to SEO Great overview by Aaron Wall covering the basics to get your site some quality exposure. -SEOMoz, Beginders guide to SEO Covers a wide range of topics including growing a sites popularity and overall SEO strategies. Reviews one of Google's ranking structure. Aggregate of link building ideas that could be used to gain valuable links for your companies website. -SEO Book: Finding link sources Reviews how to find links that our authoritative and valuable for your business.
Resources: -Google's Webmaster guidelines: An overview of Google's best practices for creating and managing your site. PDF document of Google's best practices that could improve their sites' crawlability and indexing. -SEOmoz Internet Marketing Handbook Excellent aggregate of tools and resources from around the web Social network for Search Engine Optimization experts.
Tools: With Google Insights for Search, you can compare search volume patterns across specific regions, categories, time frames and properties. -Adwords Traffic Estimator Track how your small business Wordpress site is doing over time. -Backlink Analyzer -Keyword Difficulty Tool
Internal Links
One way of getting search engines to get to your older content a bit easier is by installing a few plugins that will automatically bring your old and popular content to the surface automatically. These plugins search through your posts database to find posts with the same subject, and add links to these posts.
This plugin will determine which of your content is the most popular. This can then be displayed on your site to drive traffic to those articles with the most impact for your business. This WordPress Related Posts Plugin will generate a related posts via WordPress tags and include them at the bottom of your content.
Now that we have covered optimizing your site for search engine and traffic exposure in Step 8 we will cover: Theme customizations, e-commerce integration and many other ways to improve your companies site design and performance.
Modifications and Updates
Step 8: Customize
Tools to manage your companies site:
Advanced web browser that offers many plugins to help in Wordpress management and customizations.
A powerful plugin for Firefox that allows you to easily check code, check file paths and update your small business Wordpress site easily.
An open source FTP program that allows you to easily connect to your server and change/modify your Wordpress files.
Shop
Are you interested in including an e-commerce element into your site? There are a few possible solutions for you, we will cover simple plugin and copy and paste solutions as well as briefly touching on larger scale solutions and payment options.
Copy and Paste e-commerce solutions:
This free plugin is a fully integrated shopping cart application suitable for selling your small business digital and tangible products, services, and or fees online. Integration with Wordpress 2.8.2, Paypal and Google Checkout payments, etc.
A simple to use e-commerce application that lets you copy and paste a complete shopping cart solution into your site. E-junkie offers reasonable pricing structure and in my opinion is one of the most user friendly options available.
Advanced e-commerce solutions:
Here are a few other free Open Source carts that you might consider if you need your e-commerce system to handle a larger number of products.
Our recommendation and winner of man Open Source awards. Payment Options: You will need some form of credit card payment processor integrated into your e-commerce solution no matter which application you choose.
Our favorite solution is to use Paypal, some of its benefits include:
-Services: Manage subscription services or reoccuring payments, donations, multiple currencies. -Fees: No start-up or monthly fees, no cancellation fees, and no minimum payments. -Integration: Almost all e-commerce solutions will allow you to integrate Paypal payments.
Steps to sign up your business for Paypal:
1) Click here to go to Paypal signup page 2)Choose your country or region & language option 4) Verify your email address and bank account information. 5) Your done! You should now be able to accept payments to the email address and account you just setup.
We will now review email issues in relation to your companies site. Including how to add and manage custom email addresses, and how to implement a successful email marketing system into your site.
Creating a custom address:
Hostmonster and other hosting providers usually offer numerous email options.
Email Marketing:
Market to your customers over time by integrating an email marketing system and signup into your Wordpress site can be an excellent communication tool for your business.
It is easy to integrate a signup form onto your website to capture visitors information and easily add them to your mailing list.
The first steps in implementing an email marketing system is to get an email service provider. At the most basic level these companies insure that your emails are delivered properly and make their way through the spam filters into peoples inbox.
A few of the email marketing providers I recommend include: Icontact, Aweber, and Swiftpage.
Social Media
Social Networking:
Staying in an ongoing conversation with your companies customers is very important in today's shifting market. Wordpress offers some easy ways to integrate your existing social networking work into your site.
A few option to consider:
-Twitter Posts Increase your companies other social media exposure by including your latest Twitter posts on your blog.
Easily include a badge that links directly to your Linkedin profile
-Facebook Integration There are several ways to get bidirectional integration between Wordpress and Facebook. Here are a few resources to get you started:
-Integrate a Facebook fan page widget into your Wordpress site. -Smashing Magazine: Wordpress and Facebook integration options article.
Social Bookmarking:
Getting exposure for your site is becoming more and more important. Utilizing social bookmarking tools can gain you valuable links and referrals to your site. This plugin will allow your visitors to share your content via social bookmarking sites and/or e-mailing the post to a friend. Includes analytics to track what content of yours is being shared and complete customization of which social networks to show.
Commenting systems are starting to include multiple ways to login and begin sharing on your site. It is now easy to integrate with Facebook Connect, OpenId and other networking sites. This increases the conversation on your site and reduces spam at the same time.
We recommended either:
-Wordpress plugin found here.
-Wordpress plugin found here.
Both of these services can easily be setup on your Wordpress site and their features are so similiar to one another that it becomes a personalized decision on which to integrate with.
Security
One downside of the popularity of Wordpress is it makes it vulnerable to security threats. There are a few things that you can change to help your site avoid being compromised.
1) Install these two plugins if you haven't already from our recommended list:
This plugin can be set to automatically email you a backup of your Wordpress database on a daily or weekly basis. Its one less thing to remember and a general time and sanity saver in case something goes wrong on your site. This plugin allows a user to automatically upgrade the wordpress installation to the latest one provided by wordpress.org using the 5 steps provided in the wordpress upgrade instructions. Overall a big time saver and greatly reduces vulnerabilities. After being installed, this plugin will record all log-in attempts. locking out visitors for a specified time after a certain number of failed attempts. Thus, robots and hackers are limited in the scale of their attack.
2) Remove the default "admin" username
3) Pick a strong password.
Overall these are a few simple steps that can help you to avoid issues. If you want to get into a few more advanced security configurations I would recommended these resources.
-Smashing Magazine: 10 Steps to protect yout admin -Wordpress.org: Hardening Wordpress -Problogdesign: 11 ways to improve Wordpress security
Theme
Necessary tools: -FTP Client (Filezilla is recommended)
Optional tools: -Web Developer toolbar for Firefox
At is most basic level all you are doing creating your new logo and then using the FTP client overwrite the old logo located in your Wordpress theme (Usually found in wp-content >> themes >> Your theme name >> images ) It is generally named ‘logo.png’.
If you are having trouble located the image file location, use the Web developer toolbar and go to Images >> View Image Information. This will show you the image and folder location of every image on your current page. You can also get the pixel dimension of your logo if you need it for your new design creation using this tool.
You can replace the logo with your own by simply replacing the original ‘logo.png’ with your own same name logo image by browsing and using your FT client.
2) Changing your themes background color or image:
This can be done in the Wordpress Admin: Appearance >> Editor >> Style.css.
5) Make your homepage static.
Since you are more than likely wanting to have your companies homepage be formatted to something other than a blog format, the steps below show you how to make a static page your homepage:
4) Editing images in your theme:
There are now a large selection of web based image editors available for free, perfect for your small business that does not need to have a full license to Photoshop or other image editing program.
These editors can adjust sizes, coloring, crop, import from Flickr/Picasa and many other features. A few recommended solutions include:
1) Create a Post as usual in Dashboard >> Posts >. Add New 2) Once you are done writing the post, before hitting publish you need to look at the option right above the publish button which reads “Publish immediately”. 3) Click on Edit. 4) Set your desired published start date. 5) Click schedule.
Easy as that, your posts should be published for your business site automatically.
Completion:
I hope that you have enjoyed following the steps outlined in this handbook, and now have your new small business Worppress website customized and up and running.
Best, Postscape Studio team. blog comments powered by Disqus |











































